Receptionist / Office

Main tasks:

1. Reception and care of guests:

   • Friendly and professional reception of guests.
   • Support with check-in and check-out processes.
   • Answering guests’ questions and concerns.

2. Telephone and email communication:

   • Answering and forwarding telephone calls.
   • Processing email inquiries and reservations.
   • Managing correspondence with guests and suppliers.

3. Administration and organization:

   • Management and maintenance of the guest database.
   • Management of reservations and bookings.
   • Coordination with other departments to ensure smooth operations.

1. Flexibility and commitment:

   • Willingness to respond flexibly to the needs of the company.
   • High motivation and commitment to the tasks.

2. Communication skills:

   • Excellent oral and written communication skills.
   • Friendly and professional interaction with guests and colleagues.

3. Organizational skills:

   • Ability to manage multiple tasks simultaneously and set priorities.
   • Careful and structured way of working.

4. Teamwork skills:

   • Ability to work in a team and support colleagues.
   • Participation in team meetings and training sessions.

5. Experience and qualifications:

   • Experience in reception or guest relations is an advantage.
   • Good knowledge of MS Office and common hotel software systems.

6. Customer orientation:

   • High level of service orientation and enjoyment in dealing with people.
   • Willingness to respond to guests’ wishes and needs.

1. Career opportunities:

   • Opportunity for professional development and advancement within the company.

2. Pleasant working atmosphere:

   • Working in a friendly and supportive team.
   • Modern and pleasant working environment.

3. Free board and lodging:

   • Free meals and accommodation during employment.

4. Longer holidays:

   • Opportunity to take longer vacations with an annual position to travel the world or relax.